All Systems Operational

Uptime over the past 90 days. View historical uptime.
Inbound Email Security (IES) ? Operational
90 days ago
99.95 % uptime
Today
Email Productivity (EPR) ? Operational
90 days ago
99.95 % uptime
Today
Account Takeover Service (ATO) ? Operational
90 days ago
99.96 % uptime
Today
AI Security Mailbox (AISM) ? Operational
90 days ago
99.95 % uptime
Today
Platform ? Operational
90 days ago
100.0 % uptime
Today
Portal Application ? Operational
90 days ago
100.0 % uptime
Today
Security Information and Event Management API (SIEM API) ? Operational
90 days ago
100.0 % uptime
Today
Security Orchestration, Automation Response API (SOAR API) ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 1, 2025

No incidents reported today.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025
Maintenance Notification – March 29, 14:00 UTC
Completed - The scheduled maintenance has been completed.
Mar 29, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 07:00 PDT
Scheduled - Abnormal will be performing scheduled maintenance on March 29, 2025, at 14:00 UTC, lasting approximately 10 hours. During this time, customers may experience slower search performance and temporarily stale data. There is no impact to our detection engine as part of this maintenance. Emails will be analyzed and remediated as expected.

Impacted Services:
The maintenance will affect any features that rely on Search functionality, including but not limited to:
•Search and Respond – Slower response times when searching for and taking action on messages.
•AI Security Mailbox – Potential delays in retrieving reported emails.

We appreciate your patience and understanding as we work to improve our systems. If you have any questions or concerns, please reach out to our support team at support@abnormalsecurity.com
Mar 28, 14:47 PDT
Mar 28, 2025

No incidents reported.

Mar 27, 2025
Inbound Email Security Message Remediation Delays – (EU)
Resolved - As of 20:25 UTC, the backlog of messages from the incident has been fully processed. Message remediation for Inbound Email Security impacting EU customers has fully recovered, and the issue is now resolved.

If you experience any further issues, please don’t hesitate to reach out to our customer support team at support@abnormalsecurity.com. We appreciate your patience throughout this incident.
Mar 27, 13:30 PDT
Monitoring - As of 18:10 UTC, we’ve begun to see recovery in message remediation for Inbound Email Security impacting EU customers. Our team is now focused on processing the backlog of messages accumulated during the incident to ensure full restoration of service. Thank you for your continued patience as we work to resolve this.
Mar 27, 11:11 PDT
Investigating - Starting around 16:00 UTC, Abnormal began experiencing message remediation delays affecting Inbound Email Security for our EU customers due to backend system errors. Our engineering team is actively investigating and working to restore full functionality. We’ll provide the next update within 60 minutes or sooner as more information becomes available.
Mar 27, 10:28 PDT
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

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