All Systems Operational
Uptime over the past 90 days. View historical uptime.
Inbound Email Security (IES) ? Operational
90 days ago
99.83 % uptime
Today
Email Productivity (EPR) ? Operational
90 days ago
99.9 % uptime
Today
Account Takeover Service (ATO) ? Operational
90 days ago
99.96 % uptime
Today
AI Security Mailbox (AISM) ? Operational
90 days ago
99.9 % uptime
Today
Platform ? Operational
90 days ago
100.0 % uptime
Today
Portal Application ? Operational
90 days ago
100.0 % uptime
Today
Security Information and Event Management API (SIEM API) ? Operational
90 days ago
100.0 % uptime
Today
Security Orchestration, Automation Response API (SOAR API) ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 21, 2025

No incidents reported today.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025
Incident with URL Wrapping Feature Activation
Resolved - On January 9, 2025, between 09:00 UTC and 16:15 UTC, Abnormal's URL Wrapping feature was unintentionally enabled. This feature is part of ongoing efforts to improve detection efficacy against malicious links. The incident impacted a limited subset of suspicious email messages (Less than 0.1% of total messages processed).

We have identified and reverted all impacted messages. There was no disruption to customer business operations or detection efficacy during this time, and employee access to links remained unaffected.
Jan 9, 12:58 PST
Jan 8, 2025

No incidents reported.

Jan 7, 2025
Account Takeover (ATO) service disruption
Resolved - Between 14:30 UTC and 17:00 UTC on January 7th, customers experienced empty Account TakeOver (ATO) list views due to a UI-only issue. Detections remained fully operational and were not impacted. A recent deployment was rolled back, and functionality was restored.

For any further questions, please reach out to support@abnormalsecurity.com
Jan 7, 11:24 PST
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