All Systems Operational

Uptime over the past 90 days. View historical uptime.
Inbound Email Security (IES) ? Operational
90 days ago
99.81 % uptime
Today
Email Productivity (EPR) ? Operational
90 days ago
100.0 % uptime
Today
Account Takeover Service (ATO) ? Operational
90 days ago
100.0 % uptime
Today
AI Security Mailbox (AISM) ? Operational
90 days ago
100.0 % uptime
Today
Platform ? Operational
90 days ago
99.99 % uptime
Today
Portal Application ? Operational
90 days ago
99.98 % uptime
Today
Security Information and Event Management API (SIEM API) ? Operational
90 days ago
100.0 % uptime
Today
Security Orchestration, Automation Response API (SOAR API) ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal Operational
90 days ago
100.0 % uptime
Today
Abnormal Gov Operational
90 days ago
99.99 % uptime
Today
Inbound Email Security (IES)(Fedramp) Operational
90 days ago
99.95 % uptime
Today
Email Productivity (EPR)(Fedramp) Operational
90 days ago
100.0 % uptime
Today
Account Take Over (ATO)(Fedramp) Operational
90 days ago
100.0 % uptime
Today
AI Security Mailbox (AISM)(Fedramp) Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal (Fedramp) Operational
90 days ago
100.0 % uptime
Today
Security Information and Event Management API (SIEM API) (Fedramp) Operational
90 days ago
100.0 % uptime
Today
Security Orchestration, Automation Response API (SOAR API) (Fedramp) Operational
90 days ago
100.0 % uptime
Today
Portal Application (Fedramp) Operational
90 days ago
99.9 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025
Detection and Remediation Services Outage for FedRamp Customers
Resolved - Engineers identified and resolved a configuration issue that was preventing detection and remediation services from functioning properly for FedRamp customers. All services have been fully restored, and engineering teams are performing a replay of all impacted messages from the incident window to ensure complete threat detection and remediation coverage.
Sep 15, 11:55 PDT
Investigating - Abnormal is currently investigating reports of detection and remediation services not working for FedRamp customers. This is impacting email threat detection and automatic remediation capabilities for affected customers. Abnormal's engineering team is actively investigating this issue and working toward a resolution.
Sep 15, 11:00 PDT
Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025
Portal Access Issues for US Customers
Resolved - Portal access has been fully restored for all US customers as of 07:30 pm PT on September 12, 2025. Detection and remediation services were not impacted as part of this issue, and email protection continued to operate normally throughout the incident. If customers experience any further issues with portal access, please reach out to support at support@abnormalsecurity.com.
Sep 12, 19:35 PDT
Identified - Starting at 06:00 pm PT on September 12, 2025, Abnormal is experiencing service issues affecting customer access to the portal for US customers. During this time, customers may be unable to log into the portal to access their account settings and security configurations. Abnormal's engineering team has identified the cause and is actively working to restore full portal access. Email protection services continue to operate normally during this time. Abnormal will provide an update within the next hour or when portal access is fully restored, whichever comes first.
Sep 12, 18:54 PDT
Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025
Email Protection Service Disruption for US Customers
Resolved - All impacted mailboxes have been fully recovered and email protection services are now fully functional. If customers experience any issues with mailbox protection services, please contact support at support@abnormalsecurity.com.
Sep 9, 20:41 PDT
Monitoring - Abnormal continues to see progress toward full recovery for impacted mailboxes. The recovery process is expected to continue for several hours. An update will be provided once email protection services have been fully restored for all affected mailboxes.
Sep 9, 17:50 PDT
Update - Abnormal is beginning to see service recovery, and our engineering team continues working toward full resolution. Once completely resolved, all emails from affected mailboxes will be automatically reprocessed to ensure complete security coverage. The next update will be provided when further information is available.
Sep 9, 16:25 PDT
Identified - Starting around 13:00 UTC on September 9, 2025, Abnormal experienced a service disruption affecting email protection for some US customer mailboxes across Office 365 and Google Workspace environments. During this time, affected mailboxes experienced interrupted email security monitoring and protection services. Abnormal's engineering team has identified the issue and is currently working to deploy a fix to impacted mailboxes. The next update will be provided in 1 hour or when further information is available.
Sep 9, 15:16 PDT
Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

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