All Systems Operational

Inbound Email Security (IES) Operational
90 days ago
99.95 % uptime
Today
Email Productivity (EPR) Operational
90 days ago
100.0 % uptime
Today
Account Takeover Service (ATO) Operational
90 days ago
100.0 % uptime
Today
AI Security Mailbox (AISM) Operational
90 days ago
99.98 % uptime
Today
AI Phishing Coach (AIPC) Operational
90 days ago
100.0 % uptime
Today
Misdirected Email Prevention Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
99.99 % uptime
Today
Portal Application Operational
90 days ago
99.99 % uptime
Today
Security Information and Event Management API (SIEM API) Operational
90 days ago
100.0 % uptime
Today
Security Orchestration, Automation Response API (SOAR API) Operational
90 days ago
99.97 % uptime
Today
Customer Support Portal Operational
90 days ago
99.97 % uptime
Today
Abnormal Gov Operational
90 days ago
99.89 % uptime
Today
Inbound Email Security (IES)(Fedramp) Operational
90 days ago
100.0 % uptime
Today
Email Productivity (EPR)(Fedramp) Operational
90 days ago
100.0 % uptime
Today
Account Take Over (ATO)(Fedramp) Operational
90 days ago
100.0 % uptime
Today
AI Security Mailbox (AISM)(Fedramp) Operational
90 days ago
99.12 % uptime
Today
Customer Support Portal (Fedramp) Operational
90 days ago
100.0 % uptime
Today
Security Information and Event Management API (SIEM API) (Fedramp) Operational
90 days ago
100.0 % uptime
Today
Security Orchestration, Automation Response API (SOAR API) (Fedramp) Operational
90 days ago
100.0 % uptime
Today
Portal Application (Fedramp) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 14, 2026

No incidents reported today.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026
Resolved - Between approximately May 2, 2026, and May 4, 2026 at 18:45 UTC, Abnormal experienced a service disruption affecting Security Orchestration, Automation and Response (SOAR) API functionality, Portal data retrieval, and Threat Log display for US customers. During this time, customers utilizing SOAR API integrations may have experienced errors when attempting to query messages, attachments, and threat data. The Abnormal engineering team has deployed a fix and confirmed that SOAR API is functioning as expected. All affected services have been restored to normal operation. If you experience any further issues, please reach out to the Abnormal support team at support@abnormalsecurity.com.
May 4, 11:58 PDT
Investigating - Abnormal is currently investigating an issue affecting Security Orchestration, Automation and Response (SOAR) API functionality for US customers. Customers utilizing SOAR API integrations may experience errors when attempting to query messages, attachments, and threat data. Some Portal functionality that relies on the same data source may also be intermittently affected. The Abnormal engineering team is actively investigating the root cause and working toward resolution. Email detection and remediation services remain fully operational and are not affected by this incident.
May 4, 10:21 PDT
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.