Inbound Email Security Detection and Remediation Delays – US

Incident Report for Abnormal AI

Resolved

Starting at 13:15 UTC, Abnormal experienced a service disruption affecting Inbound Email Security and Inline detection and remediation for US customers, resulting in elevated processing time. During this window, some messages experienced delayed detection and remediation. Engineers restored the live processing queue and inline remediation error rates recovered as of 14:18 UTC.

Posted Sep 01, 2026 - 07:38 PDT

This incident affected: Inbound Email Security (IES).