Inbound Email Security Email Remediation Delays – US

Incident Report for Abnormal AI

Resolved

Between 00:19 UTC and 00:49 UTC, Abnormal experienced message remediation delays affecting Inbound Email Security for US customers. During this approximately 30-minute window, email remediation was temporarily delayed due to a backend database issue. The engineering team stopped the contributing process and remediation services recovered. All messages from the impacted window have since been reprocessed.

If you experience any further issues, please reach out to our support team at support@abnormalsecurity.com
Posted May 14, 2026 - 18:07 PDT
This incident affected: Inbound Email Security (IES).
← Current Status Powered by Atlassian Statuspage