Abnormal's email security services have fully recovered following the Google service disruption. The backlog of messages that accumulated during the impact window between 17:50 UTC and 18:50 UTC has been successfully reprocessed. All Inbound Email Security, AI Security Mailbox, and Graymail services for Google Workspace customers are now functioning normally.
If you experience any further issues or have questions or concerns, please reach out to our support team at support@abnormalsecurity.com
Posted Jun 12, 2025 - 12:50 PDT
Update
We are continuing to monitor for any further issues.
Posted Jun 12, 2025 - 12:48 PDT
Monitoring
Starting around 17:50 UTC on June 12th, Abnormal experienced service disruptions affecting Inbound Email Security, AI Security Mailbox, and Graymail services for Google Workspace customers in both US and EU regions due to a widespread Google outage. As of the latest update, Google services are showing signs of recovery. Abnormal's engineering team continues to monitor the situation closely to ensure full restoration of all services. During this period, some email security functions may experience intermittent delays. Abnormal will provide another update once all services have been confirmed fully operational or if there are any changes to recovery status.
Posted Jun 12, 2025 - 11:59 PDT
This incident affected: Inbound Email Security (IES), Email Productivity (EPR), and AI Security Mailbox (AISM).